ServiceChai was founded in the year 2018 with the vision of providing multichannel customer care support to businesses in Bangladesh and international markets across various industries. We use innovation in technology coupled with rigorous processes to enable organisations deliver the best customer experience and capture greater market share within their industries

In our journey of just over two years we have helped brands increase their sales, generated better leads, improved customer satisfaction and identified valuable customer insights. In addition to outsourced call center services we manage social media platforms, create all kinds of original content and run online marketing campaigns for businesses to generate more leads.
The various kinds of data we collect throughout the customer journey is thoroughly analysed by our experts to identify valuable market insights which in return help our clients build marketing and sales strategies and streamline processes within their operations

Our team of customer care call center agents are highly experienced and skilled in communication and telemarketing. Our foreign processes are handled by a separate team who have worked majorly with clients based in US & UK and are both fluent in English and Bengali

Our management team who are leading these processes and ensuring client success have extensive knowledge in the telecommunication infrastructure, technology products, customer care, sales & digital marketing